Privacy policy

ENTERPRISE FINANCIAL GROUP, INC. Privacy Policy and Mobile Communication Terms Effective 

ENTERPRISE FINANCIAL GROUP, INC. (hereinafter referred to as "EFG," "we," "our," or "the Company") is committed to respecting and protecting your personal information. This document outlines our privacy policy and terms for mobile communication programs tailored for customer care purposes, ensuring your rights and compliance.

Privacy Policy

Information Collection We may collect the following types of personal information:
Identity Information: Such as your name, address, email address, and phone number.
Technical Information: Including IP address, browser type, operating system version, and device identifiers.
Transaction Information: Details of purchases, service requests, or interactions with our customer care team.
Usage Data: Information on how you interact with our services, including frequency and patterns of use.
Information is collected via voluntary user submissions and technologies such as cookies.

Information Use Your personal information is used to:
Provide, maintain, and enhance our customer care services.
Respond to your inquiries and process service requests.
Send customer care-related updates and notifications.
Analyze user behavior to improve service quality.
Ensure compliance with regulations and prevent fraudulent activities.
Your information will not be used for unrelated purposes without prior consent, unless permitted by law.

Information Sharing

No mobile information, including text messaging opt-in and consent data, will be shared with third parties for marketing or promotional purposes.

Data Protection

We implement technical and organizational measures to safeguard your personal information against unauthorized access, use, or disclosure.
Cookies and Similar Technologies Cookies may be used to enhance user experience. Users will be informed about cookies and provided options to manage or reject them.
Your Rights You have the right to:
Access, correct, or delete your personal information.
Opt out of marketing communications.
Contact us for any privacy-related inquiries.
Contact Us For questions or concerns regarding this policy or our customer care communication program:

Email: [email protected]